Fax to Mail, Mail to Fax and Delivery Receipts

Fax to Mail

The Fax To Mail function is implemented using Route through e-mail Incoming Routing Method (Microsoft Fax). Depending on the Caller Number (Caller ID) and Called Number (DID), incoming fax can be routed to different e-mail addresses. The same incoming fax can be routed to one or more e-mail recipients. To, CC and BCC e-mail fields can be used, the fax delivery format (TIFF, PDF or SFF) can be selected individually for each rule.

Windows Fax Service should be installed and configured to receive faxes using Fax Voip modem devices. Fax Voip T.38 Modem should be configured to receive faxes via Virtual COM Ports (modems). To use this functionality, you need Fax Voip T.38 Modem Virtual COM Ports (modems) license and (optionally) Extended Fax Routing (E-mail, Store In Folder, Print) license. For more details, see Route through e-mail Incoming Routing Method (Microsoft Fax).

To configure Fax To Mail, you usually need to create one or more e-mail routing rules, configure SMTP settings, and modify 'New Fax Received (Microsoft Fax Service)' e-mail template (if necessary).

Mail to Fax

The Mail to Fax - Microsoft Fax function will let you send faxes directly from your e-mail application. The body of your e-mail messages will act as the fax cover page, while any attached documents (e.g. PDF, TIFF, or TXT formats) will be converted into additional fax pages. Faxes can be sent to multiple recipients, and you can mix different formats as attachments to your messages.

Windows Fax Service should be installed and configured to send faxes using Fax Voip modem devices. Fax Voip T.38 Modem should be configured to send faxes via Virtual COM Ports (modems). To use this function, you need Fax Voip T.38 Modem Virtual COM Ports (modems) license.

To enable and configure Mail to Fax - Microsoft Fax function, see Mail to Fax - Microsoft Fax chapter of this user manual. You also need to configure POP3 / IMAP settings. To enable notifications of a successful or failed fax delivery to the sender's e-mail addresses, you also need to configure SMTP settings. You can modify the following e-mail templates (if necessary): Fax successfully sent (Microsoft Fax Service), Failed to send a fax (Microsoft Fax Service) and Failed to create fax job.

Delivery Receipts via E-mail

Delivery notification receipts provide users with information about the success or failure of their sent faxes. An e-mail receipt is sent to the predefined e-mail address(es) and regardless of the method of creating a fax. The delivery receipt can be sent to one or more e-mail recipients. To, CC and BCC e-mail fields can be used. A copy of the sent fax can be attached to the e-mail message in TIFF, PDF or SFF format. The Delivery Receipts via e-mail functionality is implemented using E-mail Delivery Receipts Outgoing Routing Method (Microsoft Fax).

Windows Fax Service should be installed and configured to send faxes using Fax Voip modem devices. Fax Voip T.38 Modem should be configured to send faxes via Virtual COM Ports (modems). To use this function, you need Fax Voip T.38 Modem Virtual COM Ports (modems) license.

To enable and configure Delivery Receipts, you usually need to create one or more E-mail Delivery Receipts rules. You also need to configure SMTP settings. You can modify the following e-mail templates (if necessary): Fax successfully sent (Microsoft Fax Service) and Failed to send a fax (Microsoft Fax Service).

Using links on the page shown below, you can quickly navigate to configuring functions described in this chapter.