Mail to Fax - Microsoft Fax

The Mail to Fax function will let you send faxes directly from your e-mail application. The body of your e-mail messages will act as the fax cover page, while any attached documents (e.g. PDF, TIFF, or TXT formats) will be converted into additional fax pages. Faxes can be sent to multiple recipients, and you can mix different formats as attachments to your messages.

Mail to Fax - Microsoft Fax functionality is based on using Fax Service API and sending faxes via Windows Fax Service and Windows Fax and Scan application. Windows Fax Service should be installed on your computer. To use this function, you need Fax Voip T.38 Modem Virtual COM Ports (modems) license.

To use Mail to Fax - Microsoft Fax function, you must:

• Configure the Windows Fax Service to send faxes using Fax Voip modem device(s). You can use the Configure Fax Service command in the Ribbon, see more details in the To configure Fax Service using Fax Voip T.38 Modem Control Panel chapter of this user manual. Make the necessary settings in the Outgoing VOIP Call Routing rules to send faxes via Virtual COM Ports (modems). Make sure that you can send faxes manually using Windows Fax and Scan application. Check Restart Fax Service at startup option (recommended whenever Fax Voip T.38 Modem operates with Windows Fax Service), see in the Fax Settings chapter of this user manual.
• Configure POP3 / IMAP settings. Make sure that your settings are correct. Use <Test> button. Save your settings.
• Configure SMTP settings. Make sure that your settings are correct. Use <Test> button. Save your settings.
• Configure 'Fax successfully sent (Microsoft Fax Service)' e-mail template (if necessary).
• Configure 'Failed to send a fax (Microsoft Fax Service)' e-mail template (if necessary).
• Configure 'Failed to create fax job' e-mail template (if necessary).
• Enable 'Mail to Fax - Microsoft Fax' function.

To enable Mail to Fax - Microsoft Fax function, configure e-mail attachment types, specify priority and schedule parameters, see Mail to Fax Settings - Microsoft Fax.

To configure dialing rules, see Dialing Rules (Mail to Fax) - Microsoft Fax.

To configure fax delivery notifications via e-mail, see Delivery Receipts to user e-mail address (Mail to Fax) - Microsoft Fax.

To use fax cover pages, see Cover Pages Settings (Mail to Fax) - Microsoft Fax.

To specify information about the fax sender for inclusion on the cover page, see Sender Information Settings (Mail to Fax) - Microsoft Fax.

To customize the behavior of the Mail to Fax - Microsoft Fax function, depending on the sender's e-mail address, see Mail to Fax Rules - Microsoft Fax.

For the necessary information on creating and sending fax e-mails, see Sending faxes from e-mails (Microsoft Fax).

To configure Mail to Fax subsystem to be started as Windows Service, see Configure Mail to Fax as Windows Service.

If you have problems, see Mail to Fax Troubleshooting.