On this page you can specify whether e-mail sender should be notified via e-mail of a successful or failed fax delivery. You can select the format for attached faxes and specify how file names are generated.

The options below can be overridden in the Mail to Fax Rules, see in the Receipts Settings (Mail to Fax Rule) chapter of this user manual.

Click to configure e-mail templates

Click to switch to the E-mail Templates page to configure default e-mail templates that will be used with Mail to Fax function.

Delivery notification to user e-mail address

Specifies whether to send a notification of a successful or failed fax delivery to the sender's e-mail address.

Attach a copy of the sent fax in the following format

Specifies whether a copy of the sent fax should be attached to the e-mail message. Select the file format in which you want to receive a copy of the sent fax. Can be TIFF, PDF or SFF. Note that this option is ignored in the case of any errors in the fax job creation (not possible to convert your original document into the fax format, the specified fax number is invalid, e-mail address is blocked etc.). In this case the delivery notification is always sent without fax attachment.

The options below are responsible for how file names are generated for the attached faxes.

Use Default Filename Template (FAX...)

Select this option to use default filename template. When specifying the default filename template, the fax attachment name is FAX.tif, FAX.pdf or FAX.sff (depending on the selected format).

Use Custom Filename Template:

Select this option to specify custom filename template in the text box below. Filename template may contain arbitrary text, as well as so-called %variables% that are replaced by actual data (e.g. %RecipientFaxNumber%, %StartTime%, %PagesTransferred% etc.). Filename template can not contain any of the following characters: \ / : * ? " < > | ; An example of file name for the current filename template (taking into account the selected date and time formats) is shown below under Example.

Insert a variable

Use this button to insert a variable in the text box on the left, where the custom filename template is specified. To insert a variable into the text, place the cursor in the desired location (or select text segment that you want to replace), press the button and then select a variable from the drop-down menu.

The following variables can be used with custom filename template (replaced by actual data):

• %RecipientFaxNumber%. The fax number of the recipient.
• %RecipientName%. The name of the recipient.
• %DocumentName%. If the fax is generated by the Mail to Fax function, this is the original name of sender document including file extension. When sending multiple documents, they are comma separated. When sending a fax consisting only of a cover page, replaced with an empty string.
• %Subject%. Contains the contents of the subject field on the cover page of the fax.
• %PagesTotal%. The total number of pages in the fax.
• %RemoteFaxID%. The Called Subscriber ID (CSID) received from the fax recipient. The CSID usually consists of the recipient's fax number and business name.
• %LocalFaxID%. The transmitting station identifier (TSID) that was actually transmitted to the recipient. Depending on the fax server settings, it can be the same as TSID specified in the Sender Information Settings, or it is specified by the settings of the fax device that was used for fax transmission.
• %SubmissionTime%. The time that the fax was submitted for processing.
• %OriginalScheduledTime%. The time that the fax was originally scheduled for transmission.
• %StartTime%. The time that the fax began transmitting.
• %EndTime%. The time that the fax completed transmission.
• %Duration%. The duration of the fax transmission.
• %Retries%. In the case of a successfully sent fax, the number of times that the fax service attempted to transmit an outgoing fax after the initial transmission attempt failed. In the case of failed fax delivery, the number of times that the fax service attempted to transmit an outgoing fax. The total number of possible retries depends on the limit set.
• %PagesTransferred%. The number of successfully sent fax pages.
• %DeviceName%. The name of the device on which the fax message was transmitted. Example: Fax Voip Line 2.
• %Status%. Operation completion code. Examples: OK (in the case of a successful fax sending), NO_ANSWER, BUSY.
• %FaxMessageID%. The unique identifier for the outbound fax.
• %FaxAccount%. The name of the computer user account (fax account) who submitted the fax job.

Format

Select the locale (region and language) to specify how to display date and time values for the current filename template. This selection affects the display of date and time values defined by the following variables: %SubmissionTime%, %OriginalScheduledTime%, %StartTime%, %EndTime%. By default, the date and time is formatted in accordance with operating system settings.

Use default date and time formats that match Windows display language

Click this button to select date and time formats that match Windows display language (for the current user).

Date

Check this box to use the date part of DateTime value. Select date format from the drop-down list. Available date formats depend on the selected locale (region and language). Slashes ' / ' that cannot be used in file names are replaced with dashes ' - '. An example of the formatting for the current selection is shown on the right under Example.

Time

Check this box to use the time part of DateTime value. Select time format from the drop-down list. Available time formats depend on the selected locale (region and language). Colon characters ' : ' that cannot be used in file names are replaced with dashes ' - '. An example of the formatting for the current selection is shown on the right under Example.

Example

An example of file name for the current filename template (taking into account the selected date and time formats, as well as the selected fax format).

Notes

• When using CDO.Message method for sending e-mail messages (see more details in the SMTP Settings chapter) and the presence of unicode characters in the name of the attached file (usually when using a non-standard locale to format date and time), these characters can be replaced by underlining ' _ '. To fix the problem, use SecureSmtpClient or System.Net.Mail method for sending e-mail messages.