When receiving faxes using Microsoft Fax* application (via Fax Voip Virtual COM Ports), you can configure Store in a folder Incoming Routing Method to copy incoming faxes to specified local or network folders. Depending on the Caller Number (Caller ID) and Called Number (DID), incoming fax can be routed to different folders.

The behavior is defined by the so-called rules. Fax Voip T.38 Modem always checks Store in a folder rules, starting with the rule # 1. The fax will be routed according to the first rule, which satisfies the conditions of the call. All other rules are ignored. For example, if rule # 1 applies for all incoming calls ('Caller ID' = .*; 'Called Number' = .*), then other rules # 2, # 3, etc. applied to incoming calls never be able to work under any conditions.

Every rule can be enabled or disabled. If the rule is disabled, Fax Voip T.38 Modem takes this rule into account (as in the case of enabled) but does not copy faxes to the specified folders. This can be used to temporarily disable store in a folder procedure for specified Caller (or Called) numbers.

To store an incoming fax in the specified folder, you must:

• To do the necessary settings in the Incoming VOIP Call Routing rules to receive faxes via Fax Voip Virtual COM Ports (modems)
• Configure the Windows Fax Service to receive faxes using Fax Voip modem(s)
• Configure Caller ID settings (Incoming Modem Calls)
• Create one or more rules, where you should specify folder names and format for saving incoming faxes

Incoming fax can be routed to one or more local or network folders. The format for saving incoming faxes can be TIFF, PDF or SFF.

The maximum supported number of Store in a folder rules is specified by the current license. The rules that can not be used in the current configuration of the program are always highlighted in red and ignored.

To view Store in a folder fax routing method log, use Enable 'Store in a folder (Microsoft Fax)' incoming routing method debug logging option, see more details in the Incoming Routing Methods (Microsoft Fax) Logs chapter of this user manual.

Store incoming faxes in a folder table contains the following information:

Rule

Unique number of the current rule.

Caller ID

Specifies the Caller ID pattern for which the rule applies.

Called Number

Specifies the Called Number (DID) pattern for which the current rule applies. To enable DID recognition on the side of Microsoft Fax program, select Include Called Number (DID) in Caller ID string option and specify separator between Caller ID and DID. See details in the Caller ID settings (Incoming Modem Calls) chapter of this user manual.

Enabled

Specifies whether store in a folder procedure enabled or disabled. If the rule is disabled, Fax Voip T.38 Modem takes this rule into account (as in the case of enabled) but does not copy faxes to the specified folders. This can be used to temporarily disable store in a folder procedure for specified Caller (or Called) numbers.

Store in Folder

Displays folders locations for storing copies of incoming faxes.

Format

Specifies the format for saving incoming faxes. Can be TIFF, PDF or SFF.

Filename Template

Specifies the custom filename template to be used when copying received faxes to the specified folder(s). When specifying the default filename template, file names are generated based on the current date and time, and also random value.

The following commands are available in the Store in a folder Contextual Tab of the Ribbon:

Store in a folder Rules

New (Ctrl + N)

Click to create new Store in a folder rule.

Copy (Ctrl + C)

Click to create a copy of the selected Store in a folder rule. Can be useful when creating a large number of similar rules. To edit newly created rule, select it and use Edit command.

Edit (Ctrl + E)

Click to edit Store in a folder rule. One of the entries should be selected. Alternatively you can double-click the selected entry.

Delete (Del)

Click to delete one or more Store in a folder rules. One or more entries should be selected.

Delete (Del)

Click to delete one or more Store in a folder rules. One or more entries should be selected.

Delete All

Click to delete all rules in the list.

Action

Enable (Ctrl + B)

Click to enable the selected rule(s).

Disable (Ctrl + L)

Click to disable the selected rule(s). If the rule is disabled, Fax Voip T.38 Modem takes this rule into account (as in the case of enabled) but does not copy faxes to the specified folders. This can be used to temporarily disable store in a folder procedure for specified Caller (or Called) numbers.

Move

Use the commands below to change preference order for different Store in a folder rules. One of the entries should be selected.

Move Up (Ctrl + U)

Move the selected rule up.

Move Down (Ctrl + D)

Move the selected rule down.

Select

Select All (Ctrl + A)

Click to select all the entries in the list.

Select None (Ctrl + O)

Click to unselect all the entries in the list.

Invert Selection (Ctrl + I)

Click to invert the selected entries in the list.

Most of the commands placed on the Store in a folder Contextual Tab are also available from the context menu of the list.

Notes

• To use the Store in a folder method, the Network Service account must have access to the folders that you use.
• To route faxes based on Called Number (DID), select Include Called Number (DID) in Caller ID string option and specify separator between Caller ID and DID. Otherwise, all the rules except rules with Called Number = <any> (.*) will be ignored. See details in the Caller ID settings (Incoming Modem Calls) chapter of this user manual.
• When routing faxes based on Called Number (DID), please note that the Called Number (DID) can be overridden in the Incoming VOIP Call Routing rule. More details can be found in the chapter Incoming VOIP Call Routing Settings, General Settings section. To avoid overriding of the called number, in your rule, in the Call To Fax Voip T.38 Modem area, select To Modem Line to Number = option and then select <NUM> from the dropdown list (default option).
• (* : When using Microsoft Fax and Windows Fax and Scan, we currently recommend you to use other solution, Fax Voip Windows Fax Service Provider (Fax Voip FSP). Fax Voip FSP replaces the standard Microsoft Modem Device Provider by the Fax Voip T.38/G.711FAX Device Provider. This allows you to use the Windows Fax Service most efficiently. In particular, the ECM (Error Correction Mode) is supported. The busy signal is also detected correct way. Fax Voip FSP implements Fax Voip FSP Routing Extension that is integrated into the Windows Fax Service. Fax Voip FSP stores the Called Number (DID) in the Routing Information field, which is available in particular in the Windows Fax and Scan software, in the incoming fax properties (no workarounds are used). Outgoing Fax Routing Methods implemented in Fax Voip FSP work regardless of the user account under which the fax job was created. Using Fax Service Provider (FSP) instead of Virtual COM Ports and modems significantly improves reliability of your fax system.