To access faxes created by another user

This chapter explains how to access faxes created by another user under the current user account. For example, a fax server administrator wants to view and manage faxes created by other users. Or some service running under a different user account automatically generates fax jobs and you need to have access to these faxes, an example is the Mail To Fax function from the Fax Voip FSP package.

To run the Windows Fax and Scan under a different user account

1.     Right click the Start button, and then click Command Prompt.

2.     In the Command Prompt, run the following command:

runas.exe /savecred /user:SERVER1\FaxUser %windir%\system32\WFS.exe

In our example, SERVER1\FaxUser is the local user account (including the computer name) whose faxes we want to access.

3.     Enter the password for the user specified in the command line if necessary, and then click ENTER. The /savecred option is used to save the credentials and to avoid entering a password on subsequent launches.

Windows Fax and Scan application will be started under the specified user account, not under the current user account.

Alternatively, you can create a windows shortcut to launch Windows Fax and Scan. The Target parameter should be as shown below:

C:\Windows\System32\runas.exe /savecred /user:SERVER1\FaxUser %windir%\system32\WFS.exe

To create Fax Account

Before adding a fax account, you need to grant the View service configuration access permission to fax server for the user under which the Windows Fax and Scan is running. To grant access rights, follow these steps:

1.     In Windows 11, in Windows Fax and Scan, on the Tools menu, click Fax Settings..., and then switch to Security page. In Windows Server 2022, in the Microsoft Fax Service Manager, on the left pane right click on the Fax; on the context menu, click Properties; in the Fax (Local) Properties window switch to Security page.

2.     On the Security page, click Advanced.

3.     In the Advanced Security Settings for Fax window, select the permission entry associated with the desired user account and click Edit. If the permission entry does not exist, click Add, click Select a principal, type user accounts name, click Check Names, click OK.

4.     In the Permission Entry for Fax window, click Show advanced permissions. Check View service configuration. Click OK. See picture below.

5.     In the Advanced Security Settings for Fax window, click OK.

To add a Fax Account, follow these steps:

1.     In Windows Fax and Scan, on the Tools menu, click Fax Account... . If no fax modem account was created, click Add... .

2.     Click Connect to a fax modem and follow the instructions of the wizard.

To send a fax

To send a fax on behalf of another user account, see To send a fax using a different fax account.