E-mail Templates: Failed to create fax (audio) job

Failed to create fax (audio) job template is used with Mail to Fax (Mail to Audio) function in the case of errors in the fax (audio message) job creation (not possible to convert your original file into correct fax/audio format, the specified fax/phone number is invalid, e-mail address is blocked etc.). To modify this template, select Failed to create fax (audio) job from the Select Template drop-down list. To use default template, check Use Default Template box.

E-mail Subject (Failed to send a Fax or Audio Message)

E-mail Subject in the case of unsuccessful creation of fax or audio message job (not possible to convert your original file into correct fax/audio format, the specified fax/phone number is invalid etc.).

E-mail Subject (E-mail address blocked)

E-mail Subject in the case of blocked sender’s e-mail address (according to program settings).

E-mail Body

Content of the e-mail.

Insert a variable

Use this button to insert a variable in the text box on the left. To insert a variable into the text, place the cursor in the desired location (or select text segment that you want to replace), press the button and then select a variable from the drop-down menu. Please note that each text box has its own Insert a variable button, which is located to the right of the text box.

Date and time formats

Select the locale (region and language) to specify how to display date and time values for the current template. An example of the formatting for the current selection is shown below under Example. This selection affects the display of date and time values defined by the %SubmissionTime% variable. By default, the date and time is formatted in accordance with operating system settings.

Use default date and time formats that match Windows display language

Click this button to select date and time formats that match Windows display language (for the current user).

The following variables can be used with Failed to create fax (audio) job template (replaced by actual data):

• %MsgRecipients%. Depending on the nature of the error, the list of fax or audio message recipients or subject of the e-mail message received from e-mail sender.
• %SenderEmail%. The sender's e-mail address extracted from the e-mail message.
• %EmailSubject%. The subject of the e-mail message received from e-mail sender.
• %DocumentName%. The original name of sender document including file extension. When sending multiple documents, they are separated by a semicolon. When sending a fax consisting only of a cover page, replaced with an empty string.
• %SubmissionTime%. The time the e-mail message was received.
• %Status%. A brief description of the error of creating fax or audio message job.
• %StatusText%. Full description of the error of creating fax or audio message job.
• %ComputerName%. The name of the computer where Fax Voip T.38 Console installed.

The following variables are deprecated and supported only for compatibility with previous versions, do not use them in your new templates:

• %FaxNumber%. The recipient fax number. Instead, use %MsgRecipients%.
• %PhoneNumber%. The recipient fax/phone number. Instead, use %MsgRecipients%.
• %EmailFrom%. The sender's e-mail address extracted from the e-mail message. Instead, use %SenderEmail%.
• %OriginalFileName%. The original name of sender document including file extension. Instead, use %DocumentName%.

Notes

• When using the Mail to Fax (Mail to Audio) function, you can create personalized e-mail templates of this type for different e-mail addresses, see in the E-mail Templates Settings (Mail to Fax/Audio Rule) chapter of this user manual.
• For common information on e-mail templates, see E-mail Templates chapter.