E-mail Templates

E-mail Templates allow you to modify the standard text of the e-mail messages used in the program. Both subject and body of the e-mail message can be changed according to your requirements and preferences.

Fax Voip T.38 Console sends e-mail messages in the following cases:

• Mail to Fax (Mail to Audio). Notification of a successful or failed fax or audio message delivery to the sender's e-mail address.
• Route through e-mail Incoming Routing Method. Forwarding received faxes to e-mail recipients. Notification of unsuccessful fax reception.
• E-mail Delivery Receipts Outgoing Routing Method. Notification of a successful or failed fax or audio message delivery to the predefined e-mail address(es).
• Delivery Receipts via E-mail. Notification of a successful or failed fax or audio message delivery to the predefined e-mail address(es).

The e-mail content is different for different functions, so each template must be configured individually. In the templates, you can use the so-called %variables% that are replaced by actual data. Examples: %CallerID%, %PagesReceived%, %Duration% etc. The sets of variables are different for different templates. To insert a variable into the text, place the cursor in the desired location (or select text segment that you want to replace), press the Insert a variable button to the right of the text box and select a variable from the drop-down menu. To restore the E-mail Subject or E-mail Body text, proposed by default (do not confuse with the default template embedded into the program code, see Use Default Template option), completely clear the text box and then click Apply.

The following templates are available for configuring:

• Incoming Fax. Used with Route through e-mail Incoming Routing Method.
• Outgoing Fax. Used with Mail to Fax function, E-mail Delivery Receipts Outgoing Routing Method and Delivery Receipts via E-mail function.
• Outgoing Audio Message. Used with Mail to Audio function, E-mail Delivery Receipts Outgoing Routing Method and Delivery Receipts via E-mail function.
• Failed to create fax (audio) job. Used with Mail to Fax (Mail to Audio) function in the case of errors when creating a fax or audio message job (not possible to convert your original file into correct fax/audio format, the specified fax/phone number is invalid, e-mail address is blocked etc.).

Select Template

Use this drop-down list to select the template you want to edit.

Use Default Template

Check this box if you don’t want to customize the selected template.

Notes

• For more information on configuring a particular template, please read the relevant section of this chapter.