Using Mail to Fax (Mail to Audio) as Windows Service

The Fax Voip T.38 Console application, and also Mail to Fax (Mail to Audio) system can be configured as a Windows Service. The services can be automatically started on Windows startup, before user logon. This option is useful for multi-user systems. To properly configure Mail to Fax (Mail to Audio) subsystem when running as a Windows Service, see Configure Mail to Fax (Mail to Audio) system as Windows Service chapter of this user manual.

Run the service under user account

It is strongly recommended to run Fax Voip T.38 Console Mail service on behalf of the regular user account, and not under the local system or network service accounts. The specified user will be able to configure file type associations (responsible for the correct printing of various documents).

Configuring file type associations

When creating a fax from your document, the Mail to Fax function trying to print the document in the background using Fax Voip Virtual Printer. The success of this operation is specified by the presence of the application associated with the required file extension that should be installed and correctly registered on your computer. The associated application should support standard printto command that is used by Windows when printing a file. The file type associations, responsible for the correct printing of various documents, can be easily configured for the current user account. However, there is no easy way to configure file type associations for the local system or network service accounts. If the Fax Voip T.38 Console Mail service is started under Local System account, the Mail to Fax function does not see your settings and usually not able to print the document. If the Fax Voip T.38 Console Mail service is started under the specified user account, the specified user can configure file type associations in the usual way (when logged into the system).

For more details, see also the folllowing chapters of this user manual: E-mail attachments, Printto Options, To manually fix file associations in Windows 11 and Windows 10.

Notes

• When configuring Mail to Fax (Mail to Audio) to use different e-mail attachments, always make tests under current user account before you re-configure Mail to Fax (Mail to Audio) subsystem to be started as a Windows Service.
• Repeat your tests after reconfiguring Mail to Fax (Mail to Audio) subsystem to be started as a Windows Service.