Route through e-mail Incoming Fax Routing Method
You can configure Route through e-mail Incoming Routing Method to route incoming faxes to e-mail recipients. Depending on the Caller Number and Called Number (DID), incoming fax can be routed to different e-mail addresses.
The behavior is defined by the so-called rules. Fax Voip FSP always checks Route through e-mail rules, starting with the rule # 1. The fax will be routed according to the first rule, which satisfies the conditions of the call. All other rules are ignored. For example, if rule # 1 applies for all incoming calls ('Caller ID' = .*; 'Called Number' = .*), then other rules # 2, # 3, etc. applied to incoming calls never be able to work under any conditions.
Every rule can be enabled or disabled. If the rule is disabled, Fax Voip FSP takes this rule into account (as in the case of enabled) but does not send e-mail message to the specified e-mail addresses. This can be used to temporarily stop sending faxes to e-mail for specified Caller (or Called) numbers.
To route an incoming fax through e-mail, you must:
Incoming fax can be routed to one or more e-mail recipients. To, CC and BCC e-mail fields can be used. The fax delivery format can be TIFF, PDF or SFF.
The maximum supported number of Route through e-mail rules is specified by the current license. The rules that can not be used in the current configuration of the program are always highlighted in red and ignored.
To view Route through e-mail fax routing method log, use Enable 'Route through e-mail' incoming routing method debug logging option, see more details in the Incoming Routing Methods Logs chapter of this user manual. To view detailed information about sending e-mail messages, use Enable Send Mail debug logging option, see more details in the E-mail Logs chapter of this user manual.
Route incoming faxes through e-mail table contains the following information:
Rule
Unique number of the current rule.
Caller ID
Specifies the Caller ID pattern for which the rule applies.
Called Number
Specifies the Called Number (DID) pattern for which the current rule applies. Please note, that Fax Voip FSP stores the Called Number (DID) in the Routing Information field, which is available in particular in the Windows Fax and Scan software, in the incoming fax properties.
Enabled
Specifies whether e-mail sending enabled or disabled. If the rule is disabled, Fax Voip FSP takes this rule into account (as in the case of enabled) but does not send e-mail message to the specified e-mail addresses. This can be used to temporarily disable sending faxes to e-mail for specified Caller (or Called) numbers.
Mail To
Contains a list of the e-mail addresses.
CC
Displays the e-mail addresses that appear in the Cc box of e-mail message.
BCC
Displays the e-mail addresses that appear in the Bcc box of e-mail message.
Attach Fax
Specifies whether received fax will be attached to the e-mail message.
Format
Specifies the fax delivery format. Can be TIFF, PDF or SFF.
Filename Template
Specifies the custom filename template for the attached fax. When specifying the default filename template, the fax attachment name is FAX.tif, FAX.pdf or FAX.sff.
E-mail Templates
Specifies whether custom or default settings are used for 'New Fax Received' e-mail template.
The following commands are available in the Route through e-mail Contextual Tab of the Ribbon:
Click to create new Route through e-mail rule.
Click to create a copy of the selected Route through e-mail rule. Can be useful when creating a large number of similar rules. To edit newly created rule, select it and use Edit command.
Click to edit Route through e-mail rule. One of the entries should be selected. Alternatively you can double-click the selected entry.
Click to delete one or more Route through e-mail rules. One or more entries should be selected.
Click to delete one or more Route through e-mail rules. One or more entries should be selected.
Click to delete all rules in the list.
Click to enable the selected rule(s).
Click to disable the selected rule(s). If the rule is disabled, Fax Voip FSP takes this rule into account (as in the case of enabled) but does not send e-mail message to the specified e-mail addresses. This can be used to temporarily stop sending faxes to e-mail for specified Caller (or Called) numbers.
Move the selected rule up.
Move the selected rule down.
Click to select all the entries in the list.
Click to unselect all the entries in the list.
Click to invert the selected entries in the list.
Most of the commands placed on the Route through e-mail Contextual Tab are also available from the context menu of the list.