Upgrade to Fax Voip T.38 Modem version 9

If you are currently using an older version of Fax Voip (Fax Voip T38 Fax & Voice version 8 or earlier) you can upgrade to Fax Voip T.38 Modem version 9 at a special discount. The Upgrade to Fax Voip T.38 Modem version 9 option is available only for the computer for which Fax Voip T38 Fax & Voice has been licensed previously.

Upgrading to Fax Voip T.38 Modem application is available only for customers with Fax Voip Virtual COM Ports license (Fax Voip T38 Fax & Voice version 8 or earlier).

If you have Fax Voip built-in VOIP/ISDN Fax/Audio Lines license (Fax Voip T38 Fax & Voice version 8 or earlier), you can upgrade it to Fax Voip T.38 Console version 9 application.

If you have both types of licenses (Fax Voip T38 Fax & Voice version 8 or earlier), you can install both Fax Voip T.38 Modem (version 9) and Fax Voip T.38 Console (version 9) and upgrade your licenses independently.

To upgrade your current license, do the following:

1.     Open Fax Voip T.38 Modem Control Panel. To do this click Start, point to Fax Voip T.38 Modem; click Fax Voip T.38 Modem Control Panel.

2.     Click License in TreeView.

3.     The Licenses pane shows all the licenses that are valid for previous versions of Fax Voip (Fax Voip T38 Fax & Voice version 8 or earlier). The <Upgrade> button should be visible and available. If for some reason you don't see your old licenses, please contact our sales department.

4.     Click <Upgrade>. You will be redirected to the payment page, where you can pay for the upgrade of your current license.

5.     After doing payment, in the Fax Voip T.38 Modem Control Panel click License in TreeView, then click Register.

6.      In the Fax Voip T.38 Modem Licensing window, in the To upgrade your License section click Click to show additional verification codes link. Administrator privileges are required.

7.     Copy and paste the following information into your document (e-mail):

• SystemID (-FV9 at the end)
• Verification code #1 (-FV91 at the end)
• Verification code #2 (-FV92 at the end, if only displayed)

The SystemID is required to generate your license key. Verification codes are required to verify that the Fax Voip T.38 Modem really running on the computer for which you have valid license for previous versions of Fax Voip (Fax Voip T38 Fax & Voice version 8 or earlier).

8.     The email with SystemID and Verification codes should be sent to sales@t38faxvoip.com or sales@t38modem.com.

9.     After receiving the new license key follow the instructions in the chapter To Add/Change License.

Notes

• The upgrade version of Fax Voip T.38 Modem 9 will check your hard drive to verify that you are a licensed user of a qualifying Fax Voip T38 Fax & Voice software product. Trial versions of Fax Voip T.38 Modem software do not qualify as an eligible product. You will be unable to install the Fax Voip T.38 Modem 9 upgrade if you do not have valid Fax Voip T38 Fax & Voice license already installed.
• You can only upgrade an existing Fax Voip Virtual COM Ports license (the same number of Virtual COM Ports and Fax Routing rules). If you need additional Virtual COM Ports or Fax Routing rules you can buy them separately.
• If you have Fax Voip built-in VOIP/ISDN Fax/Audio Lines license (Fax Voip T38 Fax & Voice version 8 or earlier), you can upgrade it to Fax Voip T.38 Console version 9 application.
• If you have both types of licenses (Fax Voip T38 Fax & Voice version 8 or earlier), you can install both Fax Voip T.38 Modem (version 9) and Fax Voip T.38 Console (version 9) and upgrade your licenses independently.
• License upgrade does not involve transfer of license to another computer and should be done on the computer where Fax Voip T38 Fax & Voice has been licensed previously.
• The discount provided in case of upgrade depends on the current policy of Fax Voip Software and can be changed after some time.
• Any questions regarding upgrade eligibility or upgrade requirements please send email to the sales department.